Taptic 2024 Public Impact Report Released
Today we publicly release the Taptic 2024 Impact Report - our first formal accounting of the reach and scale of Taptic-built education platforms across Africa. Signed off by CEO Veer Gosai, the report marks 2024 as Taptic's greatest year in terms of sheer numbers.
Across all Taptic platforms, our technologies were used 3.1 million times in 2024. The flagship platform, SA Papers, accounted for 2.88 million sessions alone - roughly 90% of total usage. Zambia Papers recorded 184,000 sessions, while Rwanda Papers contributed 106,000 sessions, reflecting strong growth in both markets.
SA Papers traffic data reveals a clear pattern tied to the South African academic calendar: usage spikes dramatically during exam periods, with daily visits peaking above 45,000 in late October and November. A notable data anomaly occurred on 28 May 2024 when traffic dipped sharply due to the South African General Election - a reminder that even education platforms don't operate in a vacuum.
Our mission remains unchanged: to make trusted educational resources accessible, reliable, and easy to use for learners across emerging and developed markets. Taptic builds and maintains educational websites that support K-12 learners with past papers, notes, and study materials across multiple African countries.
The problems we tackle are structural. Educational access remains fragmented due to inconsistent availability of reliable academic resources, poorly maintained digital platforms, limited technical infrastructure, and a lack of localisation for country-specific curricula. For organisations operating across borders, these challenges are amplified by fragmented hosting environments, regulatory complexity, and operational inefficiencies.
On the technology front, we design our products to be always online, fast, and accessible. Our infrastructure spans Wix, AWS, CloudFront, Cloudflare Pages, and Google services - chosen to give users the easiest and most reliable access possible. On 17 November 2024, a major outage affecting all platforms highlighted the need for continued investment in modern infrastructure, which led directly to our platform modernisation roadmap for 2025.
Looking ahead, the report outlines a five-point plan: platform stabilisation and modernisation, centralised governance, internal operational tooling, compliance-first expansion, and data-driven decision infrastructure. These priorities will shape how Taptic scales into East and West Africa while maintaining the reliability our users depend on.
Taptic services are not something students are forced to use. But when it's the day before an exam and they need a past paper, we are at the top of their mind - and that trust is something we take seriously.
The full report is available to read and download at impact.taptic.org.